Track my order
Where are my pearls?
Enter your order number and we'll show you exactly where your box is, in real time. Orders usually arrive in 6 to 9 working days.
Track your order
Your order number is in your confirmation email, it looks like #WN12345.
Live updates, straight from the carrier.
The journey of your box
1
Order placedYou get your confirmation email with your order number straight away.
2
Packed by usYour pearls, wicks and the little surprise gift are boxed within 24 hours.
3
On its wayTracking goes live as soon as the carrier scans your parcel. 6 to 9 working days.
4
First pourIt arrives. Pick a bowl, plant a wick, and light it the same evening.
Something's off?
My tracking hasn't movedWhat to do after 3 quiet days
Shipping & ReturnsDelivery times and our 30-day guarantee
Read the FAQThe 15 most asked questions, answered
Contact usA real human replies within 24 hours
Still just us.
If your tracking hasn't moved in a few days, write to us at contact@warmnesthome.com. A real human from the family sorts it out, within 24 hours.
Good to know
No surprises on the way to you.
The answers to the three questions we get asked most about delivery.
6 to 9 working daysThat’s the honest window, door to door. Free UK shipping on every order over £36.
One parcel, everything in itPearls, 30 cotton wicks, your usage card and the surprise gift travel together in a single box.
Nothing arrived right?Damaged, late or lost: write to us and we sort it out. 30-day money-back guarantee, no drama.
Best sellerWarmnest® Pearled CandleThe original. 8 colours, up to 120 hours.
€35,00 
Discovery PackEverything to start, in one box
€79,90 
Scented OilsYour glow, your mood
€12,00
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Insect-Repellent CandlesCitronella, Lavender, Lemon & Clove
€39,90 
Cotton Wicks (30)30 candles’ worth of glow
€10,00
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Containers & VesselsMade for pearls
From €39,90
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